Changing The Concept Of Strategy For Strategic Management
We need a new understanding of strategy to control strategic management for the future. First, realise that strategy is not about long-term or top-l...
We need a new understanding of strategy to control strategic management for the future. First, realise that strategy is not about long-term or top-level thinking. Strategy by nature actually must exist at every level of business, in every consideration that management must make.
According to Goldratt and the Theory of Constraints (TOC), ‘strategy’ means: “an answer to the question ‘what for?’” (objective, purpose). This couples with the TOC explanation of ‘tactics’, which are: “an answer to the question ‘how?’” (process, actions).
This impacts on management in a big way. Mark Parker Follett (1868-1933) defined management as ‘the art of getting things done through people’. How succinct.
And since nothing happens without people at ever level, strategy must be considered by every member of an organization to understand and fulfil the purpose and required outcome of their function. This empowers the organization towards greater effectiveness, efficiency and innovation.
This shift in approach (for strategic management to be involved in more than just long-term top-level stuff and for all staff to be more involved with it) will produce the much needed mature and natural progress of management for the future. Although much management stubbornly maintains their monopoly on company direction due to academic traditions or super sized egos.
We still see narrow minded management seeking glory through short-term gains, whilst talking about customer value yet not really seeking maximum customer contribution. Traditional management’s focus remains on efficiencies rather than effectiveness.
But that old paradigm is losing it’s shine. Six years of research by Collins and Porras discovered the key principles behind 19 successful companies:
Each of those companies supported an ideology that encourages staff to build a company that lasts. In Built To Last (1994) they showed how “short term profit goals, cost cutting, and restructuring will not stimulate dedicated employees to build a great company that will endure.”
The most comprehensive set of management tools for achieving this new paradigm can be found in the theory of constraints body of knowledge. TOC works on both effectiveness and efficiency depending on where the greatest determined leverage point is found for progress. And all staff are involved.
Read about theory of constraints marketing and theory of constraints for sales management.